Appointments
Routine appointments
To request a routine appointment in the next 7 days:
- routine appointments with doctors are offered at Ventnor Medical Centre between the hours of 9AM and 5:30PM.
- visit the surgery and speak with a receptionist
Chaperones
You are entitled to request or we may offer the presence of a chaperone during your consultation or procedure at the surgery. This can be a nurse, health care assistant or appropriate member of staff from the surgery, with your agreement. If you are not sure whether or not you would like a chaperone please contact the surgery to discuss before your appointment.
Urgent Appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01983 857288
- visit the surgery and speak with a receptionist
Cancelling your appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – eConsult
- phone us on 01983 857288, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
Extended Access
Ventnor Medical Practice has access to Extended Access routine GP appointments available on some Saturdays, approximately once each month. The appointments are likely to be at other local surgeries including at Niton and Sandown practices and will be with a duty GP. If this would assist you to see a GP enquire with the admin team who should be able to advise when the next available session is being held and where.
Home Visits
Requests for non-urgent visits should be received at the surgery before 11.00am.
The receptionist will ask the reason for the visit and a GP is likely to call back. Many visits are carried out by the practice Advance Nurse Practitioner, when deemed appropriate by the GP, generally between the hours of 12:30 pm and 2:30 pm.
If at all possible try to attend the surgery, as you will be seen more quickly than if the GP visits your home. Non-urgent visits requested after 11.00am will be appointed for the following day.
